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Housing Office

Definition and Function of the Housing Office

The Housing Office is a municipal authority or department that, as part of public administration, is primarily responsible for tasks in the area of housing regulation, housing supervision, and social housing promotion. It forms a central component of housing policy in Germany and operates on the basis of various federal and state legal provisions. The designation and scope of tasks may vary depending on the state and municipality, with common synonyms including “Department for Housing” or “Department of Housing Affairs.”


Legal Foundations

Federal Regulations

The work of the Housing Office is based on a number of legal foundations, in particular:

  • Basic Law (GG)
  • Housing Promotion Act (WoFG)
  • Housing Commitment Act (WoBindG)
  • State Laws on the Prohibition of Misuse
  • Social Code (SGB I and II), as far as support benefits are concerned
  • State laws on housing provision and use

Other regulations also apply, for example from construction law, public safety law, and the respective municipal by-laws.

State-Specific Legal Features

Legislative powers in the area of housing are partly held by the federal states, which leads to specific state regulations, for example in tenant protection, certificates of eligibility for social housing, and state-funded social housing programs.


Tasks and Responsibilities

Allocation of Social Housing

One of the main tasks is the management and allocation of publicly subsidized apartments. The Housing Office checks the eligibility of prospective tenants according to §§ 27-31 WoFG and issues a certificate of eligibility for housing (WBS) when the conditions are met. A prerequisite is compliance with statutory income limits and other personal criteria in accordance with state law provisions.

Certificate of Eligibility for Housing (WBS)

The certificate of eligibility for housing is required to qualify for a publicly subsidized apartment. The Housing Office examines the applicant’s income and family circumstances, determines the maximum permissible living space, and issues the necessary certificate.

Supervision of Social Housing Usage Restrictions

The Housing Office monitors compliance with occupancy restrictions for social housing, particularly with regard to misuse, overcrowding, subletting, and re-letting. The legal basis for this is the Housing Commitment Act and the respective state regulations on the prohibition of misuse. In the event of violations, fines may be imposed and obligations to restore correct use may be decreed.

Protection of Housing

As part of housing protection, the Housing Office monitors compliance with building and social minimum standards and takes action in cases of inadequate housing conditions, such as significant mold infestation or overcrowding. It can require owners to carry out repairs, confiscate apartments, or impose bans on use.

Implementation of Funding Programs

Many Housing Offices are responsible for managing and implementing funding for social housing construction, energy-efficient refurbishments, or barrier-free modifications. Tasks include advising applicants about funding conditions as well as the approval and monitoring of funding use.

Misuse and Vacancy

The Housing Office penalizes breaches of the ban on improper use of living space, e.g., conversion to commercial premises, vacancy, or unauthorized short-term rental such as for vacation purposes. The basis for this is the relevant state legislation prohibiting misuse and municipal statutes.

Support in Case of Loss of Housing and Homelessness

In cooperation with other authorities, the Housing Office helps to prevent loss of housing and accommodates homeless individuals. Here, in addition to the provisions of SGB II, the coordination of assistance to overcome special social difficulties under § 67 SGB XII is of particular importance.


Participation in Tenancy Law Regulations

Rent Indexes and Rent Controls

Housing Offices are involved in the creation and updating of rent indexes, which serve as guidelines for determining local comparative rents pursuant to § 558 BGB. They also support the enforcement of rent price regulations, such as the rent cap.

Dispute Resolution and Mediation

Many Housing Offices act as mediators in housing-related disputes, in particular concerning issues around the allocation of apartments, rent payments, or disputes about modernization. The legal basis for this is often municipal statutes.


Administrative Procedures and Legal Protection

Application and Administrative Procedures

The work of the Housing Office is governed by administrative procedures under the Administrative Procedures Act (VwVfG) and the respective state law provisions. This includes, among other things, the review of applications for housing eligibility, funding, or support services as well as administrative acts relating to misuse or housing protection.

Appeal and Legal Action

As a rule, decisions of the Housing Office can be appealed within one month. If the appeal is unsuccessful, an action for annulment can be brought before the administrative courts. Procedures are governed by the Code of Administrative Court Procedure (VwGO).


Data Protection and Data Processing

For personal data processed in the course of official duties, the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG), and state data protection provisions apply. The Housing Office is obliged to process data exclusively for the intended purpose and in compliance with statutory data deletion periods.


Organization and Legal Status

The Housing Office is usually part of the “Social Affairs,” “Construction,” or “Public Order” department within the city or district administration. The specific internal structure and task distribution can vary between municipalities. It fulfills its duties as part of direct or indirect state administration.


Significance for the Housing Market and Social Security

Housing Offices make a vital contribution to social integration, securing housing supply for low-income population groups, and the prevention of exclusion and homelessness. In particular, through housing management and the administration of housing support, they play a key role in the social security system.


Literature and Further Regulations

  • Housing Promotion Act (WoFG)
  • Housing Commitment Act (WoBindG)
  • Social Code (SGB I, II, XII)
  • Administrative Procedures Act (VwVfG)
  • Code of Administrative Court Procedure (VwGO)
  • State Housing Promotion Laws and Misuse Prohibition Laws

Conclusion

The Housing Office is a central institution of municipal housing policy and carries out numerous sovereign and legally binding tasks in the areas of housing allocation, housing security, and social housing promotion. The comprehensive legal framework of its activities makes a significant contribution to the realization of the fundamental right to housing and to social justice in Germany.

Frequently Asked Questions

What documents do I need to submit to the Housing Office for a certificate of eligibility for housing?

When applying for a certificate of eligibility for housing (WBS), the Housing Office generally requires a variety of documents that prove both the applicant’s personal situation and their financial and, if applicable, legal circumstances. Typically, these include: a fully completed and signed application form for the issuance of the WBS, valid identity cards or passports for all household members, current evidence of income for everyone in the household (e.g., payslips from the last three months, pension notices, proof of social benefits or maintenance payments), proof of other income (such as child benefit, parental allowance, unemployment benefit I or II, housing benefit), certificates of residence, as well as birth certificates, marriage certificates or divorce decrees if this is relevant to the household composition. Depending on individual circumstances, additional documentation may be required, for example in cases of pregnancy, disability, or the need for long-term care, such as proof of disability level or similar documents. It is important to note that the Housing Office is entitled to request further documentation if the information in the application is insufficiently substantiated.

What rights do I have if my application to the Housing Office is rejected?

If an application to the Housing Office – such as for a certificate of eligibility for housing or for housing support benefits – is rejected, the applicant is in principle entitled to appeal the decision through the administrative court system. First, it is necessary to receive a written rejection notice with justification from the Housing Office. An appeal can be lodged against this notice within one month. This must be submitted to the authority that issued the notice. Appeals must be made in writing or for the record and must state the grounds for the objection. If the appeal is also rejected, a formal decision will be issued – the applicant can then file a legal action with the competent administrative court within one month of that decision. The applicant has the right to request access to the relevant files and seek advice from a Rechtsanwalt, especially if complex legal issues or possible missed deadlines are involved.

What legal requirements must be met for the allocation of a social housing unit?

The legal requirements for the allocation of a social housing unit are essentially governed by state law, in particular by the respective state housing promotion acts and supplementarily by the Housing Promotion Act (WoFG). Applicants must fundamentally demonstrate that they have a corresponding need, i.e., that they do not exceed the relevant income limits pursuant to § 9 WoFG. In addition, the size and layout of the requested apartment are matched to the size and composition of the household (§ 10 WoFG). Some federal states require additional evidence of social urgency (for example in cases of disability, impending homelessness, or particular social hardship). Furthermore, no other adequate accommodation must be available. Allocation is made according to urgency and the availability of apartments.

What can I do if I am served with a notice of termination for personal use by the landlord of a social flat because the Housing Office gave incorrect information?

If you receive a notice of termination for personal use based on incorrect information provided by the Housing Office, you should immediately review the underlying facts and the authority’s actions. Under § 839 BGB, a claim for official liability against the relevant authority may arise if a culpable breach of duty has occurred and caused damage. It should also be checked whether the termination for personal use is actually valid; this is governed by the conditions under § 573 BGB. Social housing is subject to special termination restrictions. It is advisable to seek legal advice at an early stage, particularly to preserve any claims for damages against the Housing Office. At the same time, consideration should be given to whether to appeal the administrative act of the Housing Office.

What obligations do I have as a recipient of social benefits approved by the Housing Office?

Recipients of social benefits approved by the Housing Office, such as housing benefit or in the context of housing support, are required to notify the authority immediately of any changes in circumstances relevant to the approval. This particularly concerns changes in income, marital status, receipt of social benefits, or household size (§§ 22, 24 WoGG as well as relevant state law provisions). In addition, all information in the application must be complete and truthful; false or incomplete information can lead to repayment of the granted benefits, fines, or criminal consequences. The obligation to cooperate also includes submitting all requested proof and permitting home visits or inspections by the authority if required.

Can the Housing Office revoke my certificate of eligibility for housing retroactively?

The Housing Office may revoke or withdraw a certificate of eligibility for housing after it has been issued if it becomes apparent that the conditions for its issuance were not met or have subsequently ceased to apply. This is especially the case if the certificate was issued based on incorrect information or if there is other abuse. The legal basis for this can be found in the relevant state laws and analogously in the Administrative Procedures Act (§§ 48, 49 VwVfG). Before revocation, a hearing of the affected person should generally take place. The same remedies apply against a notice of revocation as apply against a notice of rejection (appeal, followed by an action for annulment).

Are certain groups given preferential consideration by the Housing Office when allocating housing?

When allocating subsidized housing, i.e., in distributing social apartments or issuing certificates of eligibility for housing, the Housing Office must comply with legal requirements on social urgency and need. This typically includes households with children, single parents, people with disabilities, seniors, pregnant women, and those experiencing particular social hardship – for example, impending homelessness or separation. A clear order of priority derives from state law provisions and the housing allocation guidelines of the respective municipality. However, allocation must always be traceable and documented in accordance with the principle of equal treatment (Art. 3 GG). In disputed cases, the decision may be challenged by complaint or judicial review.