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Doctors are not obliged to inform about reimbursement by private insurance companies.

No Duty for Doctors to Inform About Private Health Insurance Benefits

Published on December 4, 2025

The District Court of Frankenthal (Pfalz), in its judgment of November 7, 2023 (Case No.: 2 S 75/25), ruled that treating physicians are not obligated to inform privately insured patients about the potential scope of reimbursement from their insurance before a chargeable treatment. The legal dispute arose from the lawsuit of a private patient who, after undergoing a non-prescription medical treatment, received no reimbursement from her private health insurance and subsequently sought damages from the treating doctor.

Underlying Facts

The plaintiff received medical treatment from the defendant and was billed for the service, which she submitted to her insurer as a private patient for reimbursement. However, the private health insurance denied coverage for the treatment costs, stating that the service was outside the insured benefits scope. The plaintiff then sought compensation from the doctor for her expenses, primarily arguing that he should have informed her about the foreseeable non-reimbursement.

No Duty to Inform Regarding Insurance Benefits

The court clarified that there is no obligation for treating doctors to inform private patients about the exact existence or scope of their insurance coverage or the likelihood of reimbursement. The court opined that such an informational requirement would impose an unreasonable burden on doctors. It was explained in the judgment that the insurance coverage of private health insurance contracts can vary greatly and is neither accessible nor reliably determinable by the physician.

Contractual Framework of Medical Treatment

Furthermore, the court excluded the possibility that an additional duty to inform could be derived from the treatment contract between the patient and the doctor. The primary obligation of the doctor, according to the court, is limited to medically indicated treatment. The question of whether and to what extent the patient’s insurance coverage applies is reserved for the individual contractual relationship between the insured and the respective health insurance.

Implications of the Decision for Privately Insured Patients

The judgment clarifies that patients with private health insurance are responsible for ensuring they understand the scope of their insurance coverage before seeking treatment. The court strengthened the position of treating doctors and effectively separated their duties from claims for damages related to omitted information about insurance benefits.

For companies or private individuals regularly faced with contractual issues in the healthcare sector, targeted advice can be beneficial to better assess risks related to benefit exclusions or dealing with reimbursement questions. More information about individual design options and risk minimization can be obtained from a well-grounded Legal Advice in Contract Law at MTR Legal.

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